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SeaaBusiness guides

Accept bank transfers and record payments

Show payment instructions and keep each booking’s balance accurate.

Where to go
Settings → Payments & documents; Bookings → booking
Access
Staff with access to this section
Owners and managers can publish bank-transfer instructions for customers.View full size
Owners and managers can publish bank-transfer instructions for customers. Demo business. Select the image to enlarge.

Step by step

  1. As owner or manager, open Payments & documents. Enable bank transfer, enter the account holder, bank, IBAN, and customer instructions, then Save payment settings.

  2. After receiving cash or checking a transfer in your bank, open the booking in Bookings and choose Record payment.

  3. Read the outstanding amount shown: this action records the full remaining balance. Only after receiving that amount, choose cash or bank transfer, add a reference note, and save once.

  4. Review the paid amount and outstanding balance in the booking details. Do not use this full-balance action to record a partial payment.

Check it worked

The paid amount increases and the booking’s outstanding balance decreases.

Good to know

Bank instructions do not verify transfers automatically. If a save times out, reopen the booking and check its paid amount before retrying.

Open in Seaa

Next steps

Set booking, payment, and cancellation rulesChoose advance notice, booking windows, and how guests confirm.Set up invoices and payment receiptsSave the business details that appear on booking documents.Cancel a booking and check refundsSeparate the reservation status from money returned to the customer.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.