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SeaaBusiness guides

Help customers use their account

Explain customer sign-in, profile details, and booking access.

Where to go
Customer account
Access
Anyone; no business sign-in needed
Customer account access is separate from business workspace permissions.View full size
Customer account access is separate from business workspace permissions. Demo business. Select the image to enlarge.

Step by step

  1. Open Customer account and sign in using the offered verification method and the identity associated with the booking.

  2. Complete or correct the profile fields requested on the page, then save.

  3. Review the available booking and membership information. Open the appropriate booking to see its current details and allowed actions.

  4. If a booking is not listed, use its original private Manage booking link or the Manage booking lookup with the requested matching details.

Check it worked

The customer can reach the intended booking without receiving business management access.

Good to know

Changing a profile does not automatically replace contact details already saved on an existing booking.

Open in Seaa

Next steps

Test the customer booking journeyFollow the same steps your customers use to reserve and manage a time.Create member types and assign membershipsSet member booking windows, discounts, dates, and credit.Sign in and open your workspaceUse a verification code and choose the right business.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.