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SeaaBusiness guides

Read feedback and respond to reviews

Filter booking feedback, reply publicly, and report abuse.

Where to go
Feedback
Access
Staff with access to this section
Feedback can be filtered by rating, service, place, language, and visibility.View full size
Feedback can be filtered by rating, service, place, language, and visibility. Demo business. Select the image to enlarge.

Step by step

  1. Open Feedback. Search for a booking or filter by status, rating, service, place/specialist, or language.

  2. Read the feedback and its booking context. Private feedback is not publicly visible.

  3. If your role allows it, write a factual public response without private customer details and Save response.

  4. Use Report abuse to Seaa for inappropriate content. To show or hide the entire reviews section on your website, use the page composer and publish the change.

Check it worked

The response or report state appears on the intended review.

Good to know

Reviews belong to completed bookings. Hiding the website’s reviews block does not delete individual feedback.

Open in Seaa

Next steps

Build, preview, and publish your websitePut your identity, services, booking, and contact details on one page.Review performance and export reportsCheck bookings, collected payments, cancellations, and refunds.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.