Skip to content
SeaaBusiness guides

Use the waitlist when a time is full

Help customers request an unavailable time and claim an offer.

Where to go
Customer booking page → unavailable time
Access
Anyone; no business sign-in needed
Unavailable times can offer a waitlist action when the booking flow allows it.View full size
Unavailable times can offer a waitlist action when the booking flow allows it. Demo business. Select the image to enlarge.

Step by step

  1. On the public booking page, choose the required date and enable Show unavailable times.

  2. Select Join waitlist where offered and enter the requested customer contact details.

  3. Watch for an offer message if a matching space opens. A waitlist entry itself does not reserve a slot.

  4. Open the offer link before its deadline and finish the booking steps. Check for a booking confirmation after accepting.

Check it worked

Only a completed offer booking appears as a confirmed calendar reservation.

Good to know

An expired or already claimed offer cannot guarantee the time. Return to the booking page for current availability.

Open in Seaa

Next steps

Test the customer booking journeyFollow the same steps your customers use to reserve and manage a time.Enable booking alerts and check deliveryVerify your alert email and follow customer-message delivery.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.