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SeaaBusiness guides

Enable booking alerts and check delivery

Verify your alert email and follow customer-message delivery.

Where to go
Guided setup → launch; Settings → Messages
Access
Staff with access to this section
Messages lists notification delivery states and available retry actions.View full size
Messages lists notification delivery states and available retry actions. Demo business. Select the image to enlarge.

Step by step

  1. As an owner or manager, open the launch step of guided setup and find Receive booking alerts. Each responsible person sets up their own email.

  2. Send the verification code to the displayed contact email. Enter the code from that inbox and enable alerts after verification.

  3. Open Settings → Messages to review confirmations, changes, reminders, and waitlist delivery. Use Retry only for a failed message where the action is offered.

  4. Complete a test booking and check the actual customer and responsible staff inboxes, including spam folders.

Check it worked

The right people receive the expected booking message and the delivery list shows its latest state.

Good to know

Queued or sent does not prove inbox receipt. Check the email address and verification state before retrying repeatedly.

Open in Seaa

Next steps

Set up your first bookable serviceGo from a new workspace to a tested booking page.Invite staff and manage accessSend an invitation, assign a role, and remove access when needed.Fix common setup and booking problemsWork through the most common reasons a page, slot, or message is missing.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.