Fix common setup and booking problems
Work through the most common reasons a page, slot, or message is missing.
- Where to go
- Dashboard and public booking page
- Access
- Staff with access to this section
View full sizeStep by step
Page unavailable: confirm you published it, saved link-page settings if applicable, and copied the public address from Domains rather than the preview address.
No slots: check active services and resources, working hours, resource-specific hours, closures, booking notice, and whether the full duration fits.
Wrong price: check the selected service/resource, day/time, active rates, membership, and package length. Test the exact customer selection.
Message missing: check the contact address, spam folder, alert-email verification, and Messages delivery status. Retry a failed message when offered.
Action unavailable: check your workspace and role. For an unresolved error, record the page, time, booking code if relevant, and the visible error before contacting Seaa.
Check it worked
Repeat the original customer action after the correction and confirm the expected result.
Good to know
Do not send verification codes or private Manage booking links in public screenshots. Share booking details only through your agreed support channel.
Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.