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SeaaBusiness guides

Add a phone or walk-in booking

Keep reservations from other channels in the same calendar.

Where to go
Bookings → New booking
Access
Staff with access to this section
The new-booking form collects the resource, time, customer, and amount.View full size
The new-booking form collects the resource, time, customer, and amount. Demo business. Select the image to enlarge.

Step by step

  1. Choose the correct date in Bookings, then New booking. You can also select an available calendar time to start with that resource and time.

  2. Choose the resource and service, then check the start time, displayed session length, and participant count.

  3. Enter the customer’s name and contact details. Check the total and any payment fields before saving.

  4. Create the booking and open it from the calendar. If payment arrives later, record it from the booking’s payment action.

Check it worked

The reservation occupies the correct calendar time and has a booking identifier.

Good to know

If the time is no longer available, refresh availability and choose another slot. Do not create a second entry before checking whether the first save succeeded.

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Next steps

Use the booking calendarFind reservations and switch between day, week, and month.Accept bank transfers and record paymentsShow payment instructions and keep each booking’s balance accurate.Block time for holidays or maintenanceClose one resource or the whole location for a specific period.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.