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SeaaBusiness guides

Review performance and export reports

Check bookings, collected payments, cancellations, and refunds.

Where to go
Reports
Access
Staff with access to this section
Reports uses a selected date range and offers a CSV export for reconciliation.View full size
Reports uses a selected date range and offers a CSV export for reconciliation. Demo business. Select the image to enlarge.

Step by step

  1. Open Reports and set From and To for the period you want to review.

  2. Review completed bookings, cancellations, collected amounts, and refunds as separate figures.

  3. Choose Export CSV and open the downloaded file in your spreadsheet application.

  4. Compare individual booking/payment records with your cash records, bank statement, or enabled payment provider. Investigate differences using the booking history.

Check it worked

The export covers the selected period and its entries can be traced to bookings.

Good to know

Booking value and collected money are different measures. A pay-later booking may still have an outstanding balance.

Open in Seaa

Next steps

Accept bank transfers and record paymentsShow payment instructions and keep each booking’s balance accurate.Use the booking calendarFind reservations and switch between day, week, and month.Cancel a booking and check refundsSeparate the reservation status from money returned to the customer.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.