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SeaaBusiness guides

Export or anonymise a customer record

Find the right record and use its data controls carefully.

Where to go
Customers → customer row
Access
Staff with access to this section
Each customer row has Export and Anonymize actions alongside membership management.View full size
Each customer row has Export and Anonymize actions alongside membership management. Demo business. Select the image to enlarge.

Step by step

  1. Search by the customer’s exact name or email and verify the matching record before taking any action.

  2. Choose Export to download that customer’s data as a JSON file. Store and share it only with the intended recipient.

  3. For an authorised anonymisation request, resolve active bookings first. Review the record and choose Anonymize.

  4. Read the confirmation before proceeding. After confirming, check the resulting record or displayed error; do not treat anonymisation as a reversible edit.

Check it worked

The intended export downloads, or the selected record is anonymised after the request succeeds.

Good to know

Anonymising customer details does not mean every historical booking or financial document is deleted.

Open in Seaa

Next steps

Find and add customersUse customer records to find booking history and memberships.Review performance and export reportsCheck bookings, collected payments, cancellations, and refunds.

Reviewed 18 September 2026. Screenshots use fictional demo data; available actions depend on your role and enabled features.